PowerProWeb.com
Knowledge Base
Frequently asked questions and helpful answers from our team.
Frequently Asked Questions
Can't find your answer? Submit a support ticket and we'll get back to you within 1-2 business days.
How long does it take to build my website?
Turnaround time depends on the package and the complexity of your project. A Starter Package typically takes 1-2 weeks. Silver and Gold packages take 2-4 weeks. Premium and custom packages (Platinum, Eagle Gold, Eagle Platinum) can take 4-8 weeks depending on the scope of work. We will give you a more precise timeline during your consultation.
What payment methods do you accept?
We accept Bitcoin (BTC), Ethereum (ETH), PayPal, and all major credit cards. For larger projects, we also accept business checks. Please see our Crypto & Payment Options page for our BTC and ETH wallet addresses.
Do you provide website hosting?
Yes! We offer professional web hosting on top-of-the-line dedicated servers with four 3.3 GHz CPUs, 16GB RAM, 1TB mirrored storage, 15TB bandwidth, and 98%+ uptime. See our Professional Hosting page for full details.
What happens if my website goes down?
We have an alert system that notifies our server technicians instantly when any site goes offline. We maintain full, deployable backups after every change, if the unforeseeable happens with your hosting server, we can have your site back online in about an hour on any server, anywhere in the world.
Can I upgrade my package later?
Absolutely! Our sites are built in a fully expandable CMS framework specifically so that upgrades are easy. Adding new features typically takes about 1 hour of setup time and the cost is included in the upgrade price. You are never locked into your original package.
Do you offer social media graphics and print services?
Yes! We create custom-sized graphics for all major social media platforms (Facebook, Instagram, Twitter, YouTube) and print products including business cards, postcards, and brochures, all printed on 14 POINT C2S Cardstock with UV coating. See our Social Media & Graphics page for details and sizes.
What is the Crypto & NFT Marketing service?
Through our QuantumDriveNFT.io brand, we help businesses, artists, filmmakers, and organizations create Cryptocurrency tokens and NFT collections on the Cardano and Ethereum blockchains. We handle everything from concept to launch, graphics, smart contracts, marketplaces, and marketing strategy. See our Crypto & NFT Marketing page for more information.
How do I submit a support ticket?
Visit our Support Center, fill in the form with your name, email, subject, category, and message. You can also attach a file (max 5MB). After submission, you will receive an email confirmation with your Ticket ID. Use that ID plus your email to track your ticket status at any time.
Still have questions?
Our team is ready to help. Submit a support ticket and we'll get back to you within 1-2 business days.
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